HCPro Event Registration Policies

Cancellation Policy

Due to the nature of live events—including accommodation planning and capacity limitations mandated by venues, states, and the federal government for in-person events—we do not offer full refunds, however, we do offer the following:

• Participants who cancel more than 30 days prior to the event are eligible for a refund or credit to another HCPro event, less a $250 cancellation fee. The credit will be valid for up to 90 days from date of cancellation.
• Participants who cancel 10 to 30 days prior to the event are not eligible for a refund but are eligible for a credit to another HCPro event, less a $250 cancellation fee. The credit will be valid for up to 90 days from date of cancellation.
• Participants who cancel fewer than 10 days prior to the event will be considered “no shows” and will not be eligible for a refund or a credit.
• Participants who do not cancel and do not attend are liable for the full registration fee.

Note: HCPro LLC and its comprising brands reserve the right to cancel or reschedule in-person programs and to close registration when programs are sold out. For these reasons, we advise registrants against purchasing non-refundable airline tickets. Should we postpone or cancel an in-person event, we will not refund your registration fee but will apply it to the rescheduled event or a future HCPro event.

By attending a HCPro event, you are agreeing to the following terms:

Content & Promotional Rights: I agree not to copy or distribute or permit to be copied or distributed, in any form or format, any of the contents of the event materials or attendee profiles without the express written permission of HCPro. I also agree not to use the event contents for any commercial, marketing, promotional, or political purposes. HCPro does not permit solicitation by anyone except exhibitors within the area of their booth.

Recording: I understand that HCPro prohibits me from recording any educational session content, including via social media feeds, unless I have obtained written permission in advance.

Photography: I understand that HCPro and its contractors record, photograph, and/or stream the various aspects and activities related to its events for both archival and promotional purposes. By attending this event, I give HCPro and its contractors permission to use my voice and image in any such archival or promotional recording, photograph, or streaming activity without any compensation or credit.

Communications: I provide permission to receive emails, mailings, and faxes related to the HCPro event. I understand that by choosing to attend the event, I consent to share my business contact information with event sponsors. I understand that sponsors may choose to follow up with me after the event and that I may choose to opt out of communications from each party individually at any time. I understand that both the HCPro privacy policy, and the privacy policies of the event’s sponsors, govern the use of my business contact information.

Respectful Conduct: We expect event participants to behave responsibly and to treat each other—and treat the community—with respect, kindness, and compassion. HCPro reserves the right, without refund, to revoke the credentials of participants whose conduct is deemed inappropriate, disorderly, or offensive by HCPro, affiliated third parties, or the local authorities.

Event Programming

Speakers: Views expressed by speakers are their own. HCPro cannot accept liability for advice given, or views expressed, by any speaker at the event or in any material provided to attendees.

Curriculum: HCPro aims to provide accurate and up-to-date information, but please be aware that the event’s agenda is subject to change. We may not alert registrants to changes in the schedule unless a change has an impact on continuing education units or event start/end times.

Competitors: HCPro reserves the right to deny event access to registrants who are employed by or represent a company we deem as competitive. In the case of a paid event, we will refund registrants and notify them of the termination of their registration.

Health & Safety
HCPro places the highest priority on the safety of our guests. To safeguard all those in attendance at our events, we ask that you stay in your room if you are feeling unwell. Please contact our Customer Service department to talk through options or to move your registration to a future date.

Badge Swapping: For security reasons, HCPro does not permit badge swapping. We will evict from the event, without a refund, anyone found wearing a badge that does not match their identification. In addition, we will cancel the badge/name.

Weapons: HCPro has a weapons-free policy. We prohibit attending participants from carrying weapons of any kind, including concealed or displayed firearms. We do not permit participants to bring weapons onto the premises of any HCPro events. HCPro reserves the right, at its sole discretion, without refund, to expel and deactivate and/or revoke the attendance credentials of participants who violate this weapons-free policy. Participants agree that this policy is in force, and agree to comply with the policy, regardless of whether the event they are attending has posted signs prohibiting weapons.

Agreement

I agree to all the terms and conditions set forth above. I understand that my attendance is voluntary and at my own risk, and I voluntarily accept any and all risks and hazards, including, without limitation, personal injury, illness, or other hazards. I hereby release HCPro and its officers, employees, partners, contractors, and vendors from any liability related to my attendance. I understand that noncompliance with these rules and policies may result in registration cancellation without refund. HCPro reserves the right, at its sole discretion, without refund, to expel and deactivate and/or revoke the attendance credentials of participants who violate these provisions.