2026 Revenue Integrity Symposium

$1,199.00
Product Code:
RIS09242026--

The 2026 Revenue Integrity Symposium is a gathering place for forward-thinking revenue cycle professionals and industry leaders focused on real solutions.

NAHRI and ACDIS members save $100! JOIN HERE!

Don’t miss out on Early Bird pricing! Save $100 by registering before June 22, 2026.

Call Customer Service at 800-650-6787 ext. 4111 or email HCEvents@hcpro.com to receive your Exclusive Member Discount.

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2026 Revenue Integrity Symposium
Early Bird Discount — Ends June 22, 2026!   + $1,199.00
2026 Revenue Integrity Symposium
2026 Revenue Integrity Symposium

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Attendees: each

$1,199.00

2026 Revenue Integrity Symposium

Savannah, GA  |  September 24–25, 2026

The 2026 Revenue Integrity Symposium empowers you with the education and networking you need to make a difference! Join us September 24–25, 2026, in Savannah, Georgia, for two energizing days that will equip you with the knowledge and tools to advance revenue integrity goals at your organization and your career.

The Revenue Integrity Symposium is a gathering place for forward-thinking revenue cycle professionals and industry leaders focused on real solutions. At this unique event, leaders and professionals from across the revenue cycle come together to learn, share solutions and best practices, and engage with their peers. You'll leave with new information that you can put to work immediately and long-lasting connections with revenue cycle professionals from across the country.

We offer industry-leading educational opportunities across three tracks that cover the breadth of the revenue cycle—from charge capture to denials management—and an essential space to nurture and build your professional network. Attendees are able to move between educational tracks and attend sessions that best fit their and their organization's needs. Optimize your conference experience and select the conference path that works best for you!

At the 2026 Revenue Integrity Symposium, we're coming together not just to prepare to face the future but to help move the industry forward. Join us in Savannah and be part of Integrity in Motion!

The 2026 conference offers you expert speakers across three tracks, with opportunities for all in revenue cycle, revenue integrity, denials management, compliance, and clinical documentation integrity. When you attend the Revenue Integrity Symposium, you'll:

  • Learn from industry experts and thought leaders
  • Earn valuable CEUs
  • Gain actionable insights and strategies that empower you to make a real difference at your organization
  • Connect to other driven, passionate revenue cycle professionals

You'll also get access to an attendee portal that includes all session materials.

The Revenue Integrity Symposium, as always, provides breakfast, lunch, and networking breaks with snacks and beverages, as well as a networking reception, all included with registration.

Highlights for 2026

  • Managing and maintaining a compliant chargemaster
  • Addressing charging and charge capture issues
  • Avoiding and managing payer denials
  • Creating effective workflow and program structures
  • Data analytics and KPIs
  • Ensuring compliance with the latest billing, coding, and reimbursement rules
  • Responding to payer audits

At the completion of this educational activity, the learner will be able to:

  • Explain the financial and operational impact of regulatory and payer changes
  • Discuss strategies to improve and manage charge capture
  • Explain strategies to manage and reduce denials
  • Describe methods to maintain an up-to-date and compliant chargemaster
  • Demonstrate tools and strategies to improve compliance and revenue cycle performance
  • Discuss ways to accurately document, code, and bill patient encounters
  • Describe strategies for designing a revenue integrity program, defining leadership, and setting revenue integrity goals

2026 Revenue Integrity Symposium

Pre-Conference  |  September 22–23, 2026

Navigating Modern Chargemaster Challenges
Kimberly A. Hoy, JD, CPC, senior regulatory specialist, HCPro LLC and Valerie Rinkle, MPH, CHRI, president, Valorize Consulting, Medford, Oregon

An accurate and up-to-date chargemaster is critical for ensuring optimal reimbursement, avoiding denials and delays, and maintaining a healthy cash flow. HCPro's new boot camp Navigating Modern Chargemaster Challenges gives staff the comprehensive understanding of charging guidance and principles they need to manage the many moving parts and complexity of the chargemaster.

This class links the functions of the chargemaster to the broader revenue cycle, addressing key operational issues, including a revenue code by revenue code deep dive into problem areas. Participants will also explore how the chargemaster integrates with clinical and revenue cycle departments, including coding, finance, and billing. The class features case studies and working groups to allow students to apply what they’ve learned.

Key takeaways

  • A greater understanding of the role of HIPAA transaction set requirements and implications of HIPAA code sets for key chargemaster fields, including accurate coding and compliant service descriptions.
  • An appreciation for how the chargemaster integrates with cost accounting systems, including correlations between pricing and actual cost and the effect of cost accounting and reporting.
  • Mastery of commonly used revenue codes, including definitions, application, and common issues encountered for each revenue code series.
  • Practical knowledge for implementing compliant chargemaster policies to optimize chargemaster setup, maintenance, and charge capture.

MORE DETAILS and REGISTRATION LINK COMING SOON!

2026 Revenue Integrity Symposium

Main Conference Day 1 — Thursday, September 24, 2026

7:00 a.m. – 7:45 a.m.
Registration & Buffet Breakfast (Exhibit Hall)

8:00 a.m. – 8:30 a.m.
Opening Remarks From NAHRI

8:30 a.m. – 9:30 a.m.
Keynote Session: Be the First: How to Take Bold, Intentional Steps Through Uncertainty and Redefine What’s Possible
Angela Gargano
Get empowered to step beyond fear and do something you’ve never done before. Because “being the first” isn’t about being the strongest, smartest, or most experienced—it’s about having the courage, discipline, and mindset to take that very first step into the unknown and navigate what Angela Gargano calls “the hallway in between”—the messy, uncertain space between where you are and where you want to be. 

Inspired by her own journey from biochemist to six-time American Ninja Warrior—including the moment she tore her ACL on national television and rebuilt everything from the ground up—Gargano shares the powerful lessons behind her FIRST Framework, a system designed to unlock what she calls the Hallway Keys: the practical tools and mindset shifts needed to move through uncertainty with strength and purpose. 

Through unforgettable storytelling and science-backed performance strategies, Gargano shows attendees how to embrace change, reframe failure, and create unstoppable momentum—whether that’s sending a daring email, launching a bold project, or making an epic comeback after a setback. 

Each attendee will identify one thing they’ve been hesitating to take action on, and by the end of the session, will walk away with both the courage and a clear first step to move forward—with their own Hallway Keys in hand. 

9:45 a.m. – 10:45 a.m.
Breakout Sessions 

Track 1
Modernizing Mid-Revenue Cycle Integrity: AI, Audits, and Documentation Excellence
Deanne Wilk, MPS, BSN, RN, CCDS, CCDS-O, CDIP, CCS, CDI education director, HCPro LLC, Chicago, Illinois
This session explores how healthcare organizations can modernize the mid-revenue cycle by integrating AI-driven insights, interdepartmental audit programs, and targeted provider education across inpatient, outpatient, and professional settings. By unifying CDI, coding, compliance, and revenue integrity under a single accuracy framework, organizations can reduce denials, improve documentation quality, ensure compliant E/M leveling, and strengthen financial performance while upholding documentation integrity. 

Track 2
Reducing Charge Lag and Late Charges: Identifying Root Causes and Implementing Corrective Strategies
Evan Martin, MBA, FHFMA, CHFP, vice president of revenue cycle management, ZoomCare, Tigard, Oregon, and Steven Duffie, CRCR, CHFP, senior director, revenue transformation, Health Catalyst, South Jordan, Utah
Reducing charge lag and late charges is essential to maintaining revenue integrity, improving cash flow, and ensuring accurate clinical and financial reporting. This session will provide a comprehensive look at how organizations can identify the root causes behind delayed or missing charges and implement sustainable corrective strategies. Attendees will gain insight into common operational, workflow, and system-related breakdowns that contribute to charge lag—ranging from documentation gaps and coding delays to interface issues and staffing challenges. The session will also highlight real-world examples and proven interventions, including process standardization, automation opportunities, monitoring dashboards, and cross-department collaboration models. Participants will leave with practical tools and an actionable framework to reduce late charges, improve charge capture accuracy, and enhance overall revenue cycle performance. 

Track 3
Managing Payer Audit Risk Through Effective Revenue Integrity Oversight
Kristen Hunter, RHIA, CHRI, CCS, CPC, CPMA, CRC, CANPC, CEDC, CEMC, CRCR, CPFSS, CRCL, director of revenue integrity, Blanchard Valley Health System, Findlay, Ohio
Payer audits and regulatory scrutiny continue to escalate, placing increased financial and compliance pressure on healthcare organizations. This session delivers a practical approach to billing and reimbursement compliance, with a strong focus on identifying payer-driven risk, staying current with regulatory and policy changes, and establishing a sustainable internal revenue integrity audit program. Attendees will leave with actionable frameworks, audit methodologies, and governance strategies that can be immediately applied to reduce compliance exposure, audit findings, and revenue leakage. 

10:45 a.m. – 11:30 a.m.
Networking & Refreshment Break (Exhibit Hall)

11:30 a.m. – 12:30 p.m.
Breakout Sessions

Track 1
How to Synchronize Coding, Charging, and WQs

Gretchen Case, MPH, co-founder and managing partner, The Wilshire Group, Los Angeles, California
Hospital providers and middle revenue cycle management often struggle for clarity around coding and charging, and how they ultimately come together or don't. This session will provide a guide on how to leverage your EHR more effectively in relation to these functions, offer details on opportunities for automation in this space, and provide ways to maintain oversight and compliance. 

Track 2
Driving Success Through Collaboration: Denials Management Across the Revenue Cycle
Robin Gantea, MSN, RN, CRCR, executive director, utilization management, clinical documentation integrity, QA, education, and policy, Baptist Health, Jacksonville, Florida, and Lynn Marie Shay, MBA, CHFP, CPHQ, CRCR, director, denials and appeals, Baptist Health, Jacksonville, Florida
Denials continue to pose a significant challenge for healthcare organizations, impacting both financial performance and patient care. Too often, denials management efforts occur in silos, with utilization management (UM), CDI, hospital billing (HB), and coding teams working independently rather than collaboratively. This session will explore how creating a cross-functional, integrated approach can transform denials management. Attendees will learn strategies to align UM, CDI, HB, and coding expertise to proactively prevent denials, streamline appeals, and enhance revenue integrity. Real-world examples will highlight how collaboration fosters stronger communication, improves documentation accuracy, and supports compliance, all while driving measurable improvements in preventing and resolving denials.

Track 3
Communication, Confidence (and a Dash of Couture)
Jennifer Mueller, MBA, RHIA, SHIMSS, FACHE, FAHIMA, FACHDM, senior vice president of health information career advancement and academic affairs, AHIMA, Chicago, Illinois
Executive presence isn’t about being the loudest voice in the room; it’s about being the clearest, most credible, and most strategic. In this engaging and practical session, health information (HI) leaders will learn how to elevate their communication style, translate technical expertise into business value, and confidently engage with executive leadership. Participants will explore what confidence truly looks like in high-stakes conversations; how to frame initiatives using ROI, cost, and risk language; and how to apply the “so what / now what” framework to position HI as a strategic driver of organizational success. The session also addresses modern professionalism, from digital etiquette to personal branding, and offers strategies for bridging generational communication styles in today’s evolving workplace. Attendees will leave with practical tools to strengthen their executive presence, refine their messaging, and confidently step into greater leadership influence. 

12:30 p.m. – 1:15 p.m.
Networking Lunch—provided (Exhibit Hall) 

1:15 p.m. – 1:45 p.m.
Sponsored Session (Solventum)
TBD
TBD
TBD 

2:00 p.m. – 3:00 p.m.
Breakout Sessions 

Track 1
Supply Charging Best Practices
Erin Cutter, MBA, CPC, COC, CHRI, CRCR, senior revenue cycle consultant, Integrated Revenue Integrity, Sturbridge, Massachusetts, and Jon Menard, MBA, CPC, COC, CHFP, managing principal, Integrated Revenue Integrity, Sturbridge, Massachusetts
This session will provide revenue integrity professionals with practical guidance on accurate and compliant supply charging. Attendees will learn how to distinguish between chargeable and non-chargeable supplies, apply appropriate HCPCS and revenue codes, and navigate key databases like GUDID and MEARIS. The session will also cover policy development, implant classification, and common charging pitfalls, equipping participants with actionable strategies to improve reimbursement, reduce supply-related denials, and ensure accurate cost reporting and regulatory alignment.

Track 2
From Segregation to Synergy: Transforming Revenue Cycle Services With HB and PB Integration
Jennifer Gardiner, BS, CPC, senior director, revenue integrity, University of Maryland Medical System, Baltimore, Maryland, and Stephanie Lipoff, CPC, senior manager, revenue integrity, University of Maryland Medical System, Baltimore, Maryland
The integration of hospital billing (HB) and professional billing (PB) represents a transformative step toward a more efficient, compliant, and patient-centered revenue cycle. This session will explore the current state of revenue operations, highlighting the inefficiencies and compliance risks that arise from segregated workflows. It examines recent initiatives, such as revenue cycle transitions, technology enhancements, and ongoing education, that are paving the way for unified billing processes. Attendees will gain insights into the challenges of merging distinct teams, the importance of robust training and policy updates, and the financial benefits of streamlined operations. By fostering collaboration across HB and PB teams and embracing expertise and integrated technology platforms, organizations can expect improved revenue capture, reduced administrative overhead, and a superior patient experience. The session will conclude with actionable next steps and a call to champion integration as a catalyst for sustained performance and growth.

Track 3
Grab a Shovel: Digging for True Root Causes in Denial Data
Monica E. Oas, CPC, CPMA, enterprise denials program manager, UC Davis Health, Sacramento, California
Denials are often analyzed at a high level, by category, payer, or code, creating the illusion of understanding. In reality, what appears to be a straightforward denial often masks more complex underlying causes. To truly solve the problem, revenue cycle teams must “grab a shovel” and dig into the data to uncover the real root causes. This session will explore practical strategies for identifying what is truly driving denials, developing targeted mitigation strategies, and implementing effective monitoring for sustainable improvement.

3:00 p.m. – 3:30 p.m.
Networking & Refreshment Break (Exhibit Hall) 

3:30 p.m. – 4:30 p.m.
Breakout Sessions 

Track 1
Provider-Based Confusion Sorted Out
Kimberly Hoy, senior regulatory specialist, HCPro LLC, Chicago, Illinois, and CJ Tonozzi, CPCI, CPRC, CRCS, CCT, compliance officer, OSF HealthCare, Peoria, Illinois
Provider-based departments (PBD), also known as hospital outpatient departments (HOPD), are a common source of billing and reimbursement confusion. Whether it's the terminology, the payment methods, the modifiers, or just understanding how they are different from physician offices, it all causes revenue integrity headaches. This session aims to sort out these issues and explain them in a way that ensures attendees feel confident dealing with any PBD issue that they encounter.  

Track 2
The Synergy Between Revenue Integrity and Compliance: A Unified Operating Model for Accuracy, Accountability, and Margin
Stefani Duran, BSN, Med, executive director, revenue integrity and hospital billing, Baptist Health, Jacksonville, Florida, and Johnny Tureaud, MS, MHA, CRCR, CHAM, FHAM, executive director, revenue cycle compliance, Baptist Health, Jacksonville, Florida
Revenue integrity and compliance share the goal of accurate, defensible reimbursement, yet many organizations manage them as separate tracks, leading to gaps in charge capture, denials prevention, and audit readiness. This session presents a unified operating model that aligns revenue integrity and compliance across five areas: risk assessment and policy standards, charge capture and coding/documentation quality, proactive monitoring and analytics, closed-loop audit/education, and governance with clear decision rights. We’ll walk through practical workflows that connect payer policy governance, NCD/LCD adherence, medical necessity, device-dependent charges/modifiers, and price transparency to operational controls and KPIs. Using publicly available examples (e.g., Medicare coverage policies, OIG Work Plan themes, price transparency rules, and denial trends), we will illustrate how to design dashboards and exception queues that trigger timely corrective action and measurable ROI. Participants will receive a toolkit including a governance charter template; a risk, control, and monitoring map; a KPI starter set linking denials, edits, and audit findings; and an education plan tied to audit outcomes.  

Track 3
Mastering Modern-Day Billing Labyrinths: Difficult Patient Dischargesand Health Sharing Programs
Edward Fabi, JD, registered in-house counsel, Sutter Health, Sacramento, California, and George Hollcraft, revenue cycle analyst, Sutter Health, Sacramento, California
Extended inpatient stays are often created by patients and/or their families who choose to remain in the hospital beyond the days their insurance has deemed medically necessary, forcing hospitals to enter a maze of questions as to how to classify the patient, who is financially responsible, what regulations or laws apply, and how to bill the financially responsible party. In addition, the growth of health sharing programs and expansion of their memberships may compound confusion, as their payment strategies can be opaque and may cost healthcare facilities millions of dollars in lost revenue. This session will elevate awareness of these issues among healthcare billing and revenue professionals and offer strategies and tactics when interacting with patients or families who are refusing a discharge to the appropriate level of care. The session will also address nontraditional health sharing plans and focus on the actions and responsibilities of the revenue cycle team in their efforts to bill and receive appropriate payment for services rendered.

4:30 p.m. – 5:45 p.m.
Networking Reception (Exhibit Hall)

 


Main Conference Day 2 — Friday, September 25, 2026

7:00 a.m. – 7:45 a.m.
Buffet Breakfast (Exhibit Hall)

8:00 a.m. – 9:00 a.m.
General Session: Regulatory Roundup: Proposed and Final Rules: OPPS, IPPS, and MPFS
Amy Inch, CPC, CPMA, Medicare regulatory specialist, HCPro LLC, and Kimberly Hoy, JD, CPC, senior regulatory specialist, HCPro LLC
A critical part of revenue integrity is staying up to date on Medicare regulatory changes. CMS publishes proposed and final rules on the Outpatient Prospective Payment System (OPPS), Inpatient Prospective Payment System (IPPS), and Medicare Physician Fee Schedule (MPFS) annually. The proposed rules provide regulatory updates CMS is considering enacting as well as an opportunity for the healthcare community to provide input through comments. The final rules detail the regulatory updates that CMS will implement. In this session, we will help you stay up to date by providing you with details of the 2027 OPPS and MPFS proposed rules, as well as finalized updates in the 2027 IPPS final rule.

9:15 a.m. – 10:15 a.m.
Breakout Sessions

Track 1
What's HIPAA Got to Do With the CDM?
Valerie Rinkle, MPA, CHRI, president, Valorize Consulting, Medford, Oregon
HIPAA is deeply entwined with the chargemaster, but provider and payer organizations often overlook these critical requirements. HIPAA's Administrative Simplification requirements govern key chargemaster and charging functions, as well as claims, code sets, and remittance standards; these requirements apply to all HIPAA covered entities, which includes providers as well as payers. Maintaining compliance with these provisions is critical, but for hospitals, compliance is often complicated by supporting various and sometimes conflicting payer charging policies and internal processes affecting chargemaster management and charging. This session will explain HIPAA requirements for the chargemaster and how they intersect with CMS' requirements for uniform charging. The session will provide an overview of the rules, including key regulations and how they’re enforced—and the consequences of noncompliance. Rinkle will also discuss the role of Designated Standards Maintenance Organizations and billing compliance with designated required code sets.

Track 2
Centralized Audits: An Interdisciplinary Approach
Kristin Brewbaker, senior business analyst, revenue integrity, University of Iowa Health Care, Coralville, Iowa, and Veronica LynnLee, MHA, MSW, director of revenue integrity, University of Iowa Health Care, Coralville, Iowa
Audits are an unfortunate reality in the realm of healthcare, and they pose an ever-growing financial risk to organizations. The sheer volume of requests coupled with the administrative burden of tracking and responding has created a conundrum for even the savviest of healthcare institutions. With the stakes at an all-time high, the University of Iowa Health Care felt it was imperative to assess its institutional audit workflow and explore innovative ways to navigate audit-related challenges. The University of Iowa Health Care has launched a multiyear initiative aimed at centralizing audit intake, tracking, and reporting for the health system. This initiative has been a monumental interdisciplinary undertaking that has extensive administrative support. In this session, the speakers will describe the process they followed, the findings, the current state, and more.

Track 3
Cross-Functional Collaboration: A Model for Revenue Integrity Success
Stephanie Ellis, RN, BSN, COC, CHRI, CRCR, director of revenue, UChicago Medicine, Chicago, Illinois, and Irene Sachakov, MBA, CHRI, CRCR, CHFP, CSBI, director, revenue integrity, Northeast Georgia Health, Gainesville, Georgia
Healthcare organizations continue to struggle with charge capture errors, compliance risk, and revenue leakage driven not by lack of knowledge, but by fragmented ownership across clinical, coding, finance, and operational teams. Revenue integrity programs are often positioned as downstream auditors rather than strategic connectors, limiting their ability to drive sustainable improvement. This session will explore strategies to build cross-functional collaboration, support a culture of revenue integrity, and shift programs to address upstream issues.

10:15 a.m. – 10:45 a.m.
Networking & Refreshment Break (Exhibit Hall)

10:45 a.m. – 11:45 a.m.
Breakout Sessions

Track 1
The AI Skills Revenue Integrity Leaders Need to Thrive Today and in the Future
Thea Campbell, MBA, RHIA, FAHIMA, business director, revenue cycle – revenue integrity, Solventum, St. Paul, Minnesota
AI adoption in healthcare is moving at breakneck speed. It is no longer a future or optional concept in the revenue cycle, especially in revenue integrity. It’s already shaping how audits are performed, how risk is identified, and how organizations protect reimbursement. The real question facing revenue integrity leaders today is not whether AI will be part of the workflow, but how to work alongside it in a way that strengthens outcomes instead of creating new anxiety. This session reframes AI as something revenue integrity professionals can be positive toward, not threatened by. Drawing on AI-enabled revenue integrity software, speaker Thea Campbell will walk through how AI is being applied today, how quickly it is evolving, and what it will mean for teams in the near future. Using relatable examples, this session focuses on the human side of AI adoption. Attendees will learn the skill sets that matter most going forward, how to outsmart AI by knowing where human judgment still wins, and how to prepare their teams for change without losing sight of the ultimate goal: getting paid accurately and compliantly. This is a practical, forward-looking conversation for revenue integrity leaders who want to stay relevant, confident, and in control as AI becomes embedded in daily work.

Track 2
Operationalizing Charge Reconciliation: Attestation, Transparency, and Measurable Results
Mabeth Richards, CPC, COC, revenue integrity director, Boston Children’s Hospital, Boston, Massachusetts, and Stuart Fedderson, MBA, CPC, associate director, Impact Advisors, Naperville, Illinois
Boston Children’s Hospital faced persistent challenges with late charges that impacted revenue capture, reporting timeliness, and downstream revenue integrity workflows. Traditional reconciliation efforts relied heavily on retrospective review, manual follow-ups, and limited clinician accountability, resulting in inconsistent compliance and delayed resolution. This session presents a real-world case study demonstrating how advisors and revenue integrity operations can work together to drive sustainable, operational change. Through this collaboration, the organization achieved a 44% reduction in late charges by shifting accountability upstream and embedding reconciliation into daily clinical operations. Key interventions included the implementation of a daily charge reconciliation attestation form, required from clinical departments each business day, and the development of a charge reconciliation compliance rate dashboard published weekly to operational leaders and senior executives. Together, these tools increased transparency, reinforced ownership at the department level, and elevated charge reconciliation from a reactive cleanup process to a proactive operational discipline. Attendees will gain practical insight into how aligned governance, standardized attestation, and visible performance reporting can produce measurable and lasting improvements.

Track 3
Reinventing Audit and Appeals: A SmartForm-Powered Future
Angela Cummings, MHA, BSN, RN, ACM-RN, CRCR, director, revenue and documentation integrity, Duke University Health System, Durham, North Carolina
This session will discuss a comprehensive redesign of Duke University Health System’s revenue integrity audit and appeals workflow through the enhanced use of Epic’s Correspondence activity and newly developed SmartForm‑based documentation. The initiative focused on standardizing and enriching audit documentation to capture more granular clinical, financial, and procedural details across all payer audits. By structuring audit inputs within SmartForms and centralizing activity within Epic, the redesigned process enables more accurate data capture, clearer audit trails, improved reporting capabilities, and full visibility into audit trends and outcomes. The enhanced data set has strengthened the organization’s ability to identify payer behavior patterns, including inappropriate denials, systemic payer noncompliance, and emerging payer abuses. These insights not only improve appeal success rates but also serve as a critical feedback loop to managed care, empowering contract negotiators with actionable evidence to support rate adjustments, contract language enhancements, and payer‑specific performance discussions. Ultimately, this redesign aligns operational integrity, compliance, and managed care strategy, creating a more transparent, data‑driven audit ecosystem that protects revenue, informs contracting, and reinforces organizational accountability. Attendees will gain practical insights and come away with actionable information on how to implement similar programs at their organizations.

11:45 a.m. – 12:50 p.m.
Networking Lunch—provided (Exhibit Hall)

12:50 p.m. – 1:50 p.m.
Breakout Sessions

Track 1
Revenue Integrity in Action: KPIs That Drive Compliance and Results
Rachel Pugliano, CHC, CRCR, RHIT, director, healthcare revenue cycle, Eide Bailly LLP, Fargo, North Dakota, and Tim Schwasinger, CRCE, director, revenue integrity, Avera Health, Sioux Falls, South Dakota
This session will explore the most critical KPIs that revenue integrity teams should monitor to ensure compliance, optimize reimbursement, and reduce revenue leakage. Attendees will gain insight into how these KPIs align with organizational goals and drive operational excellence, even in the midst of an EHR implementation. In addition to identifying the top KPIs, the presentation will feature real-world examples and best practices that illustrate how monitoring and acting on these metrics can lead to measurable improvements in revenue cycle performance.

Track 2
From Denials to Defensibility: Leveraging NCCI Edits for Accurate Reimbursement
Leigh Poland, vice president, coding services, AGS Health, Washington, D.C.
National Correct Coding Initiative (NCCI) edits continue to be one of the most misunderstood components of Medicare coding compliance. Annual updates to the NCCI edit tables and policy manual routinely introduce revisions, additions, and clarifications that materially affect how services may be reported, yet many organizations rely on system edits alone without understanding the underlying CMS rationale. This session provides a practical, in-depth review of procedure-to-procedure (PTP) edits, Medically Unlikely Edits (MUE), and add-on code edits, with a specific focus on recent NCCI changes and manual updates. Attendees will learn how to research edits using official CMS resources, evaluate modifier indicators appropriately, and distinguish true compliance issues from correctable coding or workflow errors. By reframing NCCI edits as a proactive compliance and education tool, this session equips revenue integrity, coding, and billing leaders with strategies to reduce denials, prevent improper payments, and strengthen audit defensibility across both facility and professional billing.

Track 3
Deciphering CMS Resources’ Secret Code
Sandy Giangreco Brown, MHA, BS, NREMT, RHIT, CCS, CCS-P, CHC, CPC, COC, CHRI, CPCO, CPC-I, COBGC, CPB, PCS, vice president of revenue integrity and education, Spire Orthopedic Partners, Stamford, Connecticut; Sarah L. Goodman, MBA, CHCAF, COC, CHRI, CCP, FCS, president/CEO, SLG, Inc., Raleigh, North Carolina; and Diane Weiss, CPC, CPB, CHRI, vice president of revenue integrity and education, RestorixHealth, Metairie, Louisiana
There are a multitude of CMS resources, but sometimes they are not so easy to find or decipher. In this interactive panel session, you will discover firsthand where to locate vital CMS guidance and receive insight into several CMS topics and web pages, including sources that aren’t always obvious. Coverage will include the Medicare newsroom homepage, the Internet-Only Manuals, national and local coverage determinations, the Medicare Physician Fee Schedule, MLN Matters, the Outpatient Prospective Payment System, the National Correct Coding Initiative, and many more! Tips for leveraging internet searches and suggestions for validating AI sources will also be covered.

2:00 p.m. – 3:00 p.m.
Breakout Sessions

Track 1
From Missed to Maximized: Out-of-Network and Zero-Balance Recovery
Brandon M. Burnett, CRCR, CHFP, vice president of revenue cycle, Community Health System, Fresno, California, and Liana Hamilton, FHFMA, general manager, payment variance recovery, Aspirion, Columbus, Georgia
Your hospital is likely leaving money on the table. Between out-of-network (OON) claims under the No Surprises Act and zero-balance accounts gathering dust in your system, significant untapped revenue is hiding in plain sight. While you're managing compliance pressures, dispute resolution, and stretched team resources, leading organizations are turning these challenges into sustainable revenue streams, achieving OON recovery success rates up to 77% and uncovering overlooked revenue in zero-balance accounts. In this session, Community Health System and Aspirion share proven frameworks, technologies, and strategies that deliver measurable ROI. You'll gain actionable insights to optimize both OON revenue recovery and zero-balance review programs without adding to your team's workload, strengthening financial performance while building programs that last.

Track 2
Operationalizing Accurate Risk Adjustment: A Revenue Integrity Case Study
Marina Kravtsova, RN, MSN, MBA, RHIA, CCS, CDIP, ambulatory clinical documentation integrity leader, UChicago Medicine, Chicago, Illinois, and Katie McLaughlin, DNP, FNP-BC, RN, CRC, CCDS-O, vice president, clinical solutions, Harmony Healthcare, South Bend, Indiana
Complete and accurate risk adjustment capture is critical to ensuring appropriate reimbursement, regulatory compliance, and a true reflection of patient acuity. Yet many organizations continue to experience revenue leakage due to under-captured HCC diagnoses that are appropriately documented but not coded, as well as missed opportunities to proactively address recapture and suspect conditions. This presentation will highlight a real-world case study demonstrating a comprehensive risk adjustment strategy that combines retrospective and prospective review methodologies to close documentation and coding gaps. Attendees will learn how to operationalize a closed-loop risk adjustment model that integrates retrospective analytics with prospective chart review, strengthens coding compliance, and improves financial performance without increasing provider burden. Practical takeaways will include strategies for prioritization, collaboration between clinical and coding teams, and measurable outcomes that support sustainable revenue integrity.

Track 3
Stanford Healthcare Professional Revenue Cycle Report Package Provided to School of Medicine Departments and Divisions
Marisa Samp, senior director, professional coding and revenue integrity, Stanford Healthcare, Stanford, California, and Sandra Whitcomb, RHIA, CDIP, CPC, MBA/HCM, manager, professional revenue integrity, Stanford Healthcare, Stanford, California
Join us for an overview of the Stanford Healthcare professional revenue cycle reporting package, delivered monthly to Stanford School of Medicine departments and divisions. This session will describe the comprehensive suite of professional revenue reports spanning charge capture, coding, billing, and post-bill adjustments. Attendees will gain an understanding of how these dashboards translate complex transactional data into actionable metrics such as charge capture accuracy, coding specificity, payer mix, open encounter volumes, gross charges, gross unadjusted wRVUs, and write-off trends. The session will highlight how departments and divisional leaders can use these insights to identify performance gaps, target process improvements, monitor trends over time, and drive accountability while aligning with the School of Medicine’s operational and financial objectives.

3:00 p.m.
Conference Concludes


— Agenda subject to change —

2026 Revenue Integrity Symposium

Speakers

Kristin Brewbaker is a senior business analyst for revenue integrity at Iowa Health Care, bringing more than 25 years of experience in healthcare revenue cycle operations. She applies her strong project management capabilities to advance a wide range of initiatives supporting revenue integrity and revenue cycle departments across the organization. With a strong passion for organization, process improvement, and data analysis, Brewbaker serves as a trusted advisor and subject matter expert.

Brandon M. Burnett, CRCR, CHFP, drives financial excellence as vice president of revenue cycle at Community Medical Centers in Fresno, California, leveraging over 24 years of healthcare expertise. He transforms revenue cycle operations by leading high-performing teams across patient financial services, billing, collections, CDI, utilization review, and analytics. Known for implementing strategic initiatives that accelerate cash flow and reduce bad debt, Burnett combines data-driven insights with innovative problem-solving to elevate both patient engagement and organizational performance. His approach balances financial sustainability with unwavering commitment to quality patient care.

Thea Campbell, MBA, RHIA, FAHIMA, is an innovative servant leader with a distinguished career in health information management and revenue cycle leadership. Known for setting a compelling strategic vision, she leverages technology, diverse talent, and emotionally intelligent leadership to drive performance, collaboration, and innovation in high trust, psychologically safe environments. Campbell served as a health information and revenue cycle consultant and executive for more than 30 years before joining Solventum as the business director for their AI-enabled technology and practice related to revenue integrity. Campbell is president and board chair of AHIMA.

Gretchen Case, MPH, CPC, is the founder and managing partner of The Wilshire Group. She has more than 30 years of experience in healthcare revenue cycle and is a nationally recognized leader in revenue integrity. She has advised academic medical centers, multihospital systems, and community providers on designing and strengthening revenue integrity programs that support compliant charging, accurate coding, and sustainable revenue recognition. Her expertise includes chargemaster optimization, integrated charge capture strategies, and Epic system implementation, with a focus on aligning operations, technology, and regulatory requirements. A frequent speaker at national forums, Case focuses on practical strategies to advance revenue integrity performance.

Angela Cummings, MHA, BSN, RN, ACM-RN, CRCR, is the director of revenue and documentation integrity for the Duke University Health System, bringing extensive clinical and operational expertise to her leadership of enterprisewide revenue integrity functions. With a clinical foundation that informs her approach to charge capture, documentation, compliance, and financial stewardship, her current responsibilities include HB/PB chargemaster operations, IT charging systems, revenue integrity, revenue management/charge integrity, clinical trial billing integrity, and price transparency. She is recognized for driving large-scale workflow redesigns, including the transformation of Duke's audit and appeals ecosystem, that enhance documentation accuracy, payer insight, and organizational accountability.

Erin Cutter, MBA, CPC, COC, CHRI, CRCR, is a healthcare revenue cycle and revenue integrity executive with more than 15 years of leadership experience. She specializes in charge capture optimization, CDM management, denial prevention, strategic pricing, and reimbursement improvement. Cutter has led initiatives including systemwide Cerner Millennium and Epic implementations, building revenue integrity departments, and driving programs that reduce denials and increase revenue capture. She currently serves as a senior revenue cycle consultant at Integrated Revenue Integrity, LLC. Cutter has served as HFMA Northern New England chapter president (2021) and currently serves on the NAHRI Advisory Board.

Steven Duffie, CRCR, CHFP, is senior director of revenue transformation at Health Catalyst, where he leads initiatives to modernize and optimize revenue cycle operations for healthcare organizations using data-driven strategies and technology solutions. Duffie has 18 years' experience in revenue cycle implementing revenue integrity initiatives across 52 hospitals. At Health Catalyst, a leading provider of data and analytics tools and services aimed at driving measurable healthcare improvements, he helps clients enhance financial performance and operational efficiency across complex care environments.

Stefani Duran, BSN, Med, is the executive director of revenue integrity and hospital billing at Baptist Health in Jacksonville, Florida.

Stephanie Ellis, RN, BSN, COC, CHRI, CRCR, serves as director of revenue performance and audit management at UChicago Medical Center, where she provides oversight of revenue integrity, internal nurse auditing, and coding operations across hospital outpatient services and affiliated physician practices. She drives enterprise-wide strategies that enhance financial performance, ensure regulatory compliance, and strengthen audit resilience. She is a member of the NAHRI Advisory Board, where she contributes to shaping industry standards and advancing best practices in revenue integrity. Ellis is committed to building high-performing teams and aligning clinical, operational, and financial stakeholders to deliver sustainable outcomes.

Edward S. Fabi, JD, is the registered in-house counsel for Sutter Health, the largest nonprofit healthcare organization in northern California. His primary practice areas of patient-centered health law revolve around bioethics, patient billing and bankruptcy, regulatory compliance, medical research, and patient consent. Fabi is also a retired lieutenant colonel for the United States Air Force Judge Advocate General's Corps; he specialized primarily in defending federal civil litigation against the United States across the globe. He has been an instructor for the International Association for Healthcare Security and Safety, the American Society for Healthcare Risk Management, the American Case Management Association, the California Hospital Association, and the California Society for Healthcare Risk Managers.

Stuart Fedderson, MBA, CPC, is an associate director at Impact Advisors with more than 15 years of experience leading revenue integrity and charge reconciliation initiatives across academic medical centers and multihospital health systems. He partners with revenue integrity leaders and executives to design and implement scalable, accountable charge capture and reconciliation programs. Fedderson has led enterprise initiatives resulting in significant reductions in late and missing charges and has spoken on revenue cycle topics for organizations including Becker's Hospital Review.

Robin Gantea, MSN, RN, CRCR, serves as vice president of revenue cycle clinical operations at Baptist Health. With over 25 years of nursing experience and 19 years in the revenue cycle, she brings a strong clinical and operational perspective to advancing performance, aligning patient care, documentation quality, and financial outcomes. Gantea provides strategic leadership across utilization management (UM), CDI, HIM, revenue cycle education, QA, and policy. She emphasizes denials prevention through proactive UM review, physician engagement, and documentation excellence to reduce avoidable denials and strengthen first-pass yield.

Jennifer Gardiner, BS, CPC, is a senior director on the revenue integrity team at the University of Maryland Medical System. With more than 25 years of healthcare experience, she has partnered with internal departments as well as external vendors to implement and standardize best practices across revenue integrity functions and has played a leadership role in statewide HSCRC RVU Task Force discussions shaping Maryland hospital charging structures. As an integral member of the Epic Portfolio team, she is Epic CDM certified and works across both Epic hospital billing (HB) and professional billing (PB) modules. She has been an active member of NAHRI since 2019 and is currently a member of the Leadership Council and the Denials Mastermind group.

Angela Gargano is a keynote speaker, 6x American Ninja Warrior, Miss Fitness America, 3x Covergirl biochemist-turned-coach, and founder of a global movement that's helped thousands of women accomplish what once felt impossible—starting with their first pull-up. After tearing her ACL live on national television, Gargano didn't just recover—she redefined herself. She turned a career-halting injury into a comeback story, launching a six-figure business rooted in resilience, adaptability, and bold action. She now brings that same battle-tested mindset to organizations and audiences worldwide.

Her signature RIGHT™ Framework helps individuals and teams break through fear, perfectionism, and burnout—teaching them how to navigate change, take aligned action, and build sustainable momentum even when things feel uncertain. With a background in biochemistry and gymnastics, she brings both science and soul to her keynotes. Her talks are known for blending raw storytelling, contagious energy, and practical, actionable tools that leave lasting impact. Angela's work has been featured in The Wall Street Journal, Women's Health, and Oxygen Magazine, and she's spoken on stages across industries—from healthcare to tech to high-performance leadership.

Sandy Giangreco Brown, MHA, BS, NREMT, RHIT, CCS, CCS-P, CHC, CPC, COC, CHRI, CPCO, CPC-I, COBGC, CPB, PCS, is vice president of revenue integrity and education at Spire Orthopedic Partners. She has more than 36 years of experience in healthcare and medical records management, coding, auditing, and compliance in the hospital, outpatient, and physician settings. Brown loves presenting and sharing education and continues to teach both nationally and locally, including teaching courses for AAPC. Her areas of specialty include OB-GYN, general surgery, cardiology, anesthesia, evaluation and management, oncology, and radiology coding. Brown does regional and national presentations regularly for groups such as AHIMA, WHIMA, CHIMA, NCHIMA, NAHRI, HCCA, and AAPC.

Sarah L. Goodman, MBA, CHCAF, COC, CHRI, CCP, FCS, is president/CEO and principal consultant for SLG, Inc., in Raleigh, North Carolina. She is a nationally known speaker and author on the chargemaster, outpatient facility coding, and billing compliance and has more than 35 years' experience in the healthcare industry. Goodman has held leadership roles in a number of professional organizations on the local, state, and national levels—including the NAHRI Advisory Board—and in June 2024 she was acknowledged for excellence in revenue integrity by NAHRI's Peer Recognition Program. She also serves as an alternate adjunct instructor for HCPro's Revenue Integrity and Chargemaster Boot Camp and as a frequent presenter at NAHRI-sponsored events.

Liana Hamilton, FHFMA, has more than 25 years of revenue cycle experience focused on working with providers to recover underpaid dollars, including zero-balance reviews, denials, complex claims, and No Surprises Act recovery. She currently serves as the president overseeing Aspirion's payment variance and out-of-network recovery services. Hamilton spent 14 years at Triage Consulting Group, the last five as a principal. She then founded Boost Healthcare in 2013, which became part of Aspirion in 2024. Hamilton is an active member of the HFMA Oregon chapter, a past chapter president, and a fellow of the HFMA. She also holds a certificate of advanced technical study in managed care and received the HFMA Founders Medal of Honor.

George Hollcraft has spent the last 23 years at Sutter Health in various roles in hospital revenue and reimbursement activities. Prior to his present role as the Sutter Bay revenue cycle liaison, he managed charity care, community benefits, self-pay collections, call center, and billing subpoenas with the Sutter West Bay business office. Today, Hollcraft works closely with affiliate and system leaders to ensure that charges, claims, and reimbursement meet billing compliance. One of his greatest work passions has been to help create system processes to safeguard reimbursement.

Kimberly A. Hoy, JD, CPC, is a senior regulatory specialist for HCPro. She is the lead instructor for HCPro's Medicare Boot Camp (Hospital, Utilization Review, and Provider-Based Department versions) and HCPro's Revenue Integrity and Chargemaster Boot Camp. She is also an instructor for the Critical Access Hospital and Rural Health Clinic versions of the Medicare Boot Camp. Hoy is a former hospital compliance officer and in-house legal counsel, with over 30 years of healthcare experience. The majority of her career has been focused on teaching, speaking, and writing about Medicare coverage, coding, and payment regulations and requirements.

Kristen Hunter, RHIA, CHRI, CCS, CPC, CPMA, CRC, CANPC, CEDC, CEMC, CRCR, CPFSS, CRCL, is the director of revenue integrity at Blanchard Valley Health System in Findlay, Ohio, where she leads initiatives focused on compliance, optimization, and revenue cycle performance. She holds a bachelor's degree in health information systems from the University of Cincinnati and is currently pursuing her MHA. Hunter serves on the 2026 NAHRI Leadership Council and HFMA Executive Revenue Integrity Council. A passionate educator and problem solver, Hunter is dedicated to advancing industry knowledge and empowering others to navigate the evolving healthcare landscape.

Amy Inch, CPC, CPMA, COTA, is an instructor of HCPro's Medicare Boot Camp—Physician Services Version as well as the Medicare Boot Camp—Denials and Appeals Version. She has over 25 years of experience in healthcare, primarily in the roles of senior and lead investigator, as well as lead investigations trainer with a Medicare Unified Program Integrity Contractor. Inch has conducted extensive policy research and data analysis in the development of successful investigations. She has also created and delivered education on a variety of Medicare and Medicaid topics to investigators, analysts, medical reviewers, and law enforcement.

Marina Kravtsova, RN, MSN, MBA, RHIA, CCS, CDIP, is an ambulatory clinical documentation integrity leader at UChicago Medicine in Chicago, Illinois.

Stephanie Lipoff, CPC, has been with the University of Maryland Medical System (UMMS) for nine years. Starting as an analyst overseeing the operating room and the labor and delivery (L&D) service lines, she is currently the revenue integrity senior manager. Now, Lipoff oversees the ambulatory, L&D, and radiation oncology service lines for the various hospitals in UMMS. Since the hospital billing and professional billing revenue integrity teams merged in 2024, she has been an integral part of the team consolidation and now oversees UMMS professional billing services.

Veronica LynnLee, MHA, MSW, is a director of revenue integrity at University of Iowa Health Care with more than 20 years of healthcare leadership experience across academic medical centers and safety-net hospitals. She brings deep expertise in revenue integrity strategy, compliance, charge capture, coding quality assurance, utilization management, and risk adjustment. In her current role, LynnLee leads enterprise-wide initiatives that strengthen governance, prevent revenue leakage, and deliver measurable financial and operational results while supporting clinical, research, and educational missions. LynnLee is an active member of NAHRI and HFMA.

Evan Martin, MBA, FHFMA, CHFP, is a recognized leader in healthcare finance, specializing in the intersection of clinical operations, information services, and revenue cycle management. He is vice president of revenue cycle management at ZoomCare. A Six Sigma–trained expert, Martin's leadership spans both hospital and professional services, where he is known for transforming fragmented processes into cohesive, high-performing revenue engines. Beyond his executive role, Martin is a leading voice in the industry as the producer and host of The Wilshire IT RevCast, where he interviews global thought leaders on the future of revenue cycle management technology.

Katie McLaughlin, DNP, FNP-BC, RN, CRC, CCDS-O, is the vice president of clinical solutions, overseeing the design and implementation of outpatient CDI and risk adjustment coding programs at Harmony Healthcare in South Bend, Indiana, for clients nationwide. A nurse practitioner by training, McLaughlin combines deep clinical expertise with Epic build experience and advanced risk adjustment knowledge. She has a proven track record of driving measurable financial, compliance, and provider efficiency outcomes. Across diverse health systems, she partners with primary care providers, CDI teams, and coding professionals to establish sustainable excellence in HCC documentation and coding.

Jon Menard, MBA, CPC, COC, CHFP, is a managing principal at Integrated Revenue Integrity in Sturbridge, Massachusetts.

Jennifer Mueller, MBA, RHIA, SHIMSS, FACHE, FAHIMA, FACHDM, is the senior vice president of health information career advancement at AHIMA. She leads initiatives to assess and meet the professional and training needs of the health information workforce and member career advancement strategies. Previously, she served as the VP and privacy officer at the Wisconsin Hospital Association. She also was president of AHIMA after a three-year tenure on its board. Nationally, she is a member of the AHIMA and ACHE. In Wisconsin, she has served as a two-time past-president of her AHIMA component association, participates in Wisconsin HIMSS, contributes to the HIPAA Collaborative of Wisconsin, and was on the board of the Wisconsin Statewide Health Information Network.

Monica Oas, CPC, CPMA, is the enterprise denials program manager at UC Davis Health, where she leads enterprise-wide efforts in denial prevention, recovery, analytics, and performance improvement across hospital and professional billing operations. With 23 years of healthcare revenue cycle experience, she has built her career in denial management, with expertise in root cause analysis, mitigation strategy development, reimbursement recovery, and denial analytics. Oas is passionate about ensuring fair reimbursement for quality care and is known for applying research, sound logic, and data-driven analysis to address both individual denials and the systemic payer policies behind them.

Leigh Poland, BS, RHIA, CCS, CDIP, CIC, is the vice president of coding services at AGS Health. She has over 25 years of revenue cycle management experience and has worked extensively in the coding and education realm over the last 20 years. Poland has had the opportunity to present at AHIMA, ACDIS, and AAPC conferences on multiple occasions. She has been a guest speaker for AHIMA webinars and written articles for the AHIMA Journal, For the Record, and Part B News. Poland is responsible for managing the continuous coding education and certification preparatory programs for more than 3,500 coders. She is also a key advisor for the AGS Health International Coding Training Academy.

Rachel Pugliano, CHC, CRCR, RHIT, is a director of healthcare revenue cycle with Eide Bailly LLP in Fargo, North Dakota. She assists clients with the improvement of their revenue cycle functions as well as maintaining compliance with government regulations. Her specific expertise is in the mid-cycle of the revenue cycle, which includes coding, documentation improvement, revenue integrity, and charge capture. Her background includes compliance/risk assessments, compliance reviews for coding, billing, and charge capture processes, as well as overall work plan development.

Mabeth Richards, CPC, COC, is the revenue integrity director at Boston Children's Hospital, where she oversees charge capture governance, compliance, and reconciliation operations across a complex pediatric academic environment. She brings deep operational expertise in embedding accountability into clinical workflows and ensuring sustainable charge reconciliation practices. Richards partnered closely with advisory leadership to operationalize daily charge reconciliation attestation and compliance transparency, contributing to a 44% reduction in late charges.

Valerie Rinkle, MPA, CHRI, is president of Valorize Consulting and has over 40 years' experience in healthcare policy, finance, strategy, and revenue management operations. Her expertise spans all CMS reimbursement methodologies and the operational capabilities necessary to effectively achieve accurate and defensible payment. She has extensive hospital chargemaster and provider-based department experience in addition to working with manufacturers on drug and device commercialization strategies. Rinkle also has significant experience in audits and compliance strategies, and she has served as an expert witness in litigation.

Irene Sachakov, CHRI, CRCR, CSPR, is the director of revenue integrity/charge capture at Northeast Georgia Health System. She has over 20 years of experience in healthcare revenue cycle, including healthcare IT, workflow optimization, and automation. She has experience leading multiple projects that have improved internal operating efficiencies and institutional cash flow. While her main focus has been in revenue operations, Sachakov has touched clinical and patient-centered workflows that have given her a well-rounded understanding of how these areas impact downstream revenue cycle operations. She is Epic certified in CDM, holds certifications in organizational leadership, and is an active member of HFMA.

Marisa Samp has over 17 years of experience in academic healthcare organizations and has been at Stanford Healthcare since April 2023. She is a healthcare revenue cycle leader with extensive experience spanning hospital and professional billing coding, revenue integrity, compliance, and clinical documentation integrity. Samp is known for strategic, forward-thinking leadership, leveraging technology, best-practice workflows, and data-driven insights to optimize financial performance while overseeing large operational budgets and geographically distributed teams.

Tim Schwasinger, CRCE, has been involved with revenue cycle and collections for 40 years. For the past 38 years, he has served in various leadership positions within the revenue cycle at Avera Health in Sioux Falls, South Dakota, and he has been its revenue integrity director for four years. He previously served a two-year term as the president of the Rushmore chapter of the American Association of Healthcare Administration Management, 12 years as treasurer for the United Methodist Church in Vermillion, South Dakota, and nine years as vice president of the Vermillion School Board. Currently, he is in his fourth year as chair of the supervisory committee for Explorer's Credit Union in Yankton, South Dakota.

Lynn Marie Shay, MBA, CHFP, CPHQ, CRCR, is a seasoned leader specializing in revenue cycle and denial management operations with over 20 years of experience in the healthcare industry. She currently serves as director of denials and appeals at Baptist Health, where she leads initiatives to optimize denial prevention strategies, reduce avoidable revenue loss, and strengthen compliance across clinical and operational teams. Shay is currently pursuing her MHA. She brings strong financial acumen, strategic leadership, and deep expertise in data analytics and Epic systems. Throughout her career, she has demonstrated a commitment to data driven decision making, cross functional collaboration, and sustainable performance improvement.

CJ Tonozzi, CPCI, CPRC, CRCS, CCT, serves as a compliance officer for OSF Healthcare, where he oversees compliance and revenue integrity initiatives across a large integrated health system. His role involves ensuring effective internal controls, audit readiness, and sustainable processes that support organizational integrity. With hands-on experience in implementing governance structures and leveraging data-driven insights, Tonozzi offers a practical perspective on how health systems can maintain compliance while adapting to emerging technologies and evolving payer behaviors.

Johnny Tureaud, MS, MHA, CRCR, CHAM, FHAM, brings more than 25 years of experience in revenue cycle management and healthcare compliance within complex health system environments. Tureaud leverages people, processes, and technology to develop scalable, sustainable solutions that enhance operational performance and compliance integrity. He is deeply committed to coaching and mentoring high performing teams, fostering collaboration, and applying data driven insights to support continuous improvement. In his current role, Tureaud oversees systemwide revenue cycle compliance across multiple care settings, including physician enterprise education, provider coding accuracy and documentation reviews, and hospital charge and billing oversight.

Diane Weiss, CPC, CPB, CHRI, is the vice president of revenue integrity and education with RestorixHealth, where she oversees several internal auditing processes and monitors all external payer audit activity and programs. Weiss also oversees the coding team and provides reimbursement and denials management for the organization's professional services division. Weiss and her team participate in auditing follow-up calls with payers through the Supplemental Medical Review Contractor discussion and education process as well as all education provided through CMS' Targeted Probe and Educate program. Previously, Weiss was the internal Medicare consultant for Ochsner Health System and a provider relations education specialist at Pinnacle Medicare Services, a Medicare contractor.

Sandra Whitcomb, RHIA, CDIP, CPC, MBA/HCM, brings over 24 years of experience in academic healthcare settings and joined Stanford Healthcare in May 2025. She has held a variety of leadership roles. Her extensive background spans patient access, contracting/payer relations, reporting, project management, process improvement, professional billing practices, revenue cycle management, and practice management operations. Whitcomb is known for driving strategic planning initiatives and fostering innovative thinking to increase operational efficiency and maximize revenue performance.

Deanne Wilk, MPS, BSN, RN, CCDS, CCDS-O, CDIP, CCS, is a clinical documentation integrity (CDI) education specialist for ACDIS at HCPro. She serves as a full-time instructor for the CDI boot camps and as a subject matter expert for ACDIS. Wilk has dedicated her career to improving the quality and integrity of clinical documentation within the healthcare environment for improved patient care. Having received a master's degree from Penn State University in leadership and a BSN from Drexel University, she acquired the skills and knowledge to establish CDI programs, direct CDI departments from community hospitals to quaternary large academic medical systems, and educate throughout the profession.

2026 Revenue Integrity Symposium

Location

Hyatt Regency Savannah
2 W Bay St
Savannah, GA 31401

Room rate: $239.00/night plus taxes and fees
Hotel cut-off date: Monday, August 31, 2026. Hotel rooms may sell out earlier than the cut-off date, so book early!
Reservations Phone: 800-233-1234 and mention either HCPro or the group code HCPO to book over the phone
Reservations URL: https://www.hyatt.com/events/en-US/group-booking/SAVRS/G-HCPO
Hotel website: https://www.hyatt.com/hyatt-regency/en-US/savrs-hyatt-regency-savannah


*HCPro/ACDIS has no affiliation with any third-party companies or travel assistance providers. Rooms should be booked directly with the event hotel using the official information provided on the website and in the brochure.

2026 Revenue Integrity Symposium

Pricing

Main conference, Thursday, September 24 – Friday, September 25, 2026

  • NAHRI and ACDIS Member early bird price: $1,099.00 – Early Bird deadline is Monday, June 22, 2026
  • NAHRI and ACDIS Member retail price: $1,199.00
  • Non-NAHRI Member early bird price: $1,199.00 – Early Bird deadline is Monday, June 22, 2026
  • Non-NAHRI Member retail price: $1,299.00